Case: Sacha

With several shops in the Netherlands, Belgium and Luxembourg, five international webshops and presence on various marketplaces, the European multinational Sacha is conquering the world of shoes, bags and accessories. The solutions from TableTop Order Management support this fashion brand (part of the Termeer Groep) and ensure that shopping both online and in store is woven together seamlessly.

Real time stock management

Thanks to TableTop Order Management, Sacha has real time insight into shop stock. Visitors to the webshop can see per product and size whether it is available in their chosen shop. A visit to the shop provides Sacha employees with an extra moment of contact with the customer. A genuine win for all involved.

Relevant information for visitors, such as opening hours and addresses, is easily managed via the order management system and automatically passed through to the webshop.

Accurate delivery promise

Because delivery times are determined on the basis of real time stock, Sacha’s customers can rely on a trustworthy delivery promise. This prevents disappointment, which is good for customer satisfaction.

Confidence in the future

The collaboration that started in formed a firm foundation for this project. Sacha, TableTop and implementation partner XSARUS are all on the same page when it comes to the way of working, sense of responsibility and commitment. By being honest and paying close attention to every detail. The TableTop Order Management system is being expanded with solutions that help Sacha work more efficiently, save costs and strengthen the omnichannel shopping experience for its customers.